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Frequently Asked Questions

Find quick answers to common questions about our services, referrals, and support. If you need further assistance, our team is always here to help.

FAQ's

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What experience and skills do their staff members have?
Our workforce includes experienced Social Workers, Mental Health Advocates, and Early Childhood Intervention specialists who are passionate about enhancing individuals’ well-being.
Can you provide staff who speak languages other than English?
Yes, we utilise the national translation service.
Can the providers guarantee flexibility in the plan?
Yes, our organisation is centred around the participant, allowing them to lead their journey. Our responsibility is to facilitate this journey.
Are we hitting our performance targets?
Yes, we utilise the national translation service.
How does the provider check for the quality of delivery by staff?
The provider recruits individuals with qualifications in social and community services, nursing, and other allied health fields. They also provide comprehensive training customised to suit the requirements of each participant.
What experience do you have working with NDIS participants?
We have experience working with NDIS participants since 2015. Additionally, our directors actively lobby the Western Australian State Government to adopt the Federal NDIS Scheme.
How much does the service cost?
Our NDIS services are priced according to the NDIS Pricing Arrangements and Price Limits.